OVERALL PURPOSE OF THE JOB
In this role you will have the opportunity to develop and demonstrate your selling and customer service skills in a busy showroom environment. As a key member of the team, you will be responsible for driving sales within the business and achieving sales targets, you will strive to understand customer needs and meet expectations and will assist the Branch Manager with the day to day running of the business. Both full and part time positions available
Respond to sales enquiries either by phone or direct with customers, provide advice, information, quotations and ensure maximum level of sales and margin
Offer alternative products, promote own brands, promote cross-brand sales
Negotiate prices with customer within set boundaries
Understand customer’s expectations and needs
Keep customers updated on orders and deliveries
Monitor customer orders and deliveries
Resolve order and delivery issues, and take responsibility
Adhere to Company policies and procedures
Any other duties as reasonably requested by Management
Please note that the above list is not intended to capture every detail of the role but the main areas of responsibility.
The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria.
Must be extremely customer focused and results driven
Friendly & Engaging personality
High-End Retail Sales Experience i.e. Car Sales, White Goods, Furniture Sales
Willing and able to work Saturdays.
Experience in stores area
Hold a current forklift license
Tile and Sanitary Ware industry experience
Permanent / Full-time