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Office Administrator/Receptionist





Date added




Job Description:

A leading Donegal accountancy firm is seeking a suitable candidate to fill the role of office administrator/receptionist.

This is a full-time position, Monday to Friday.

The successful candidate will have the following attributes:

Be technologically literate and able to assist in the implementation of new technologies

Experience in a similar role, with specific knowledge of using and maintaining a Customer Relationship Management system.

Polite and pleasant manner in all work interactions

Willingness to take on the complexities of the role

Ability to draft correspondence to a high standard

Main duties and responsibilities:

Ensure that all callers and clients are dealt with in a friendly, positive and professional manner

Accurately record and distribute telephone messages to the appropriate internal team member.

Diary and meetings management

Dealing with incoming and outgoing post and general emails

Provision of customer service activities including query follow up and close, feedback follow up.

Maintain safe and clean work area

Ensure all client communications and correspondence are accurately recorded and filled.

Provision of administrative support to other staff as the need arises

Other job aspects

Management and implementation of company-specific project within the firm as required

Providing cover across other roles (subject to training & qualification)

Contributing to our firm's strategy from an operational and staff perspective by improving business process, services and performance


Permanent / Full-time

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