Colm Burns Commercial Ltd
Colm Burns Commercials are a multi franchise commercial vehicle dealership specialising in Mercedes-Benz, DAF, Iveco and Isuzu. We are currently recruiting for the position of Automotive Service Advisor at our premises on the Dublin Road in Ballisodare, Sligo.
Candidates must be able to demonstrate an ability to work on their own initiative in the management and control of a modern Service Department, particularly in relation to meeting monthly targets and satisfying customer needs. Applicants with previous experience in the motor industry would be ideal.
Managing Main Dealer Service department to industry best standards
Managing workflow, ensuring that operational & growth targets are achieved
Ensure all work is invoiced and warranty claims are processed in a timely manner
Effective loading of the workshop to ensure maximum efficiency and productivity
Handling and accurate scheduling of appointments according to customers’ needs
Understanding and implementation of manufacturer’s warranty policies & procedures
Management of Electronic Vehicle Health Check process
Maintain a safe and healthy working environment; ensuring staff comply with Health and Safety requirements
Deliver excellent customer service, excellent communication, and organization skills
Have good management, leadership and communication skills
Motor industry experience in a similar role is desirable / knowledge of Dealer Management Systems / Autoview is an advantage
Computer literate / Proficient in IT
Permanent / Full-time