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Green LaneCarlow


Sheehy Motor Group

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Job Description:

Sheehy Motor Group has an immediate opening for a full-time experienced Receptionist for their busy Showroom in Carlow. This position is ideally suited to an energetic and highly motivated professional who thrives in a busy environment. The primary role of the Receptionist/ Showroom Host is to ensure that all customer contact is dealt with in a prompt and professional manner ensuring high levels of customer satisfaction in accordance with both VW and Dealership standards. In return we offer an excellent remuneration package and the opportunity to be part of a very successful and growing dealership. Main Job Functions To answer all incoming call and queries in a professional and prompt manner To retain ownership of the customer until the Sales, Service, Parts or any other departments have dealt with the customer Provide administrative support to the Sales, Service & Finance teams Encourage rapport building with customers who are waiting and ensure they are not left unattended for long periods of time To take an operational approach and welcome customers and visitors to the showroom with warmth, in a prompt, efficient and professional manner To ensure the reception and customer waiting areas are kept clean, tidy and presentable at all times Person Specification Self-motivated professional with excellent customer service skills Demonstrate strong interpersonal, written and oral communication skills Be personable, outgoing and well presented with a can do attitude Polite and clear telephone manner Key Competencies Minimum of three years’ experience in a similar type role Prior experience in the Motor Industry would be a distinct advantage Be fluent in verbal and written English. Possess excellent administration and IT skills to facilitate admin support to the Sales, Service and Finance teams as required Ability to multitask and maintain composure under pressure Excel at understanding, anticipating and meeting customers’ needs Closing Date for Applications is Friday 24th October 2020


Permanent / Full-time

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