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Administrator/Receptionist

Location

SwordsDublin

Company

Centric Health

Date added

19/05/2021

Website

http://centrichealth.ie

Job Description:

The purpose of this role is to provide administrative and reception support to all staff in our Centric Health Medical Practice

You will need to have a passion for both Healthcare and the fast-paced culture of a growing company. You will need excellent inter-personal skills and the ability to work as part of a team.
Location: Centric Health, Boroimhe Medical,Forest Road, Fosterstown North, Swords, Co. Dublin
Contract: Permanent, Part-Time
Hours: 24 hours per week
Working Pattern: Monday & Thursday 9.30am – 6.30pm and Friday 8.30am – 5.30pm

Key Roles & Responsibilities
Answering all in-coming calls and re-directing as appropriate
Managing patient appointments
Meeting & Greeting all patients to the Practice
Cash handling and issuing of receipts
Maintaining GMS records
Preparing prescriptions
Preparing referral letters and following up on patient reports
Scanning and filing
Other duties deemed fit by the Practice Manager
All Centric staff have a responsibility to work with the company risk management strategy and its requirements
All Centric staff, but particularly those with direct patient contact, have a responsibility for the prevention of infections

Position Requirements
1-2 years administration/reception/customer service experience is highly desirable but not essential
Excellent interpersonal, communication and telephone skills
Strong customer service skills
Computer literate in Word/Excel/E-mail
Experience of computerised medical practice is desirable but not essential
Willingness to be a team player and an ability to work on own initiative
Excellent organisational skills
Flexibility

Key Skills - What we look for in our employees:

Patient Focus
The ability to remain calm, professional and polite in dealing with our patients and colleagues

Personal Integrity
Be professional in your approach to your work
Be honest and reliable
Be trustworthy and respectful

Team Work
Build and maintain good relationships with all colleagues
Be willing to take on jobs to balance the team workload
Aim to communicate well with people at all levels

Managing Change
Welcome and embrace change, with a positive attitude

Develop Yourself And Others
Be motivated to learn and develop
Support, encourage and motivate others
Coach, guide and give constructive feedback to others

Key Experience
Excellent written and spoken English is a requirement for this role

Centric Health is an equal opportunities employer.

Term

Permanent / Full-time

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