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General Manager


Dublin 1Dublin


Element Pictures

Date added




Job Description:

Element Cinemas is Ireland’s leading art house exhibitor which operates the Light House Cinema in Dublin and Pálás cinema in Galway and is part of Element Pictures, the production company whose films include NORMAL PEOPLE, THE FAVOURITE, ROOM and THE GUARD.

We are looking for an experienced Group General Manager for a newly created head office role to lead our exhibition activities across all sites.

As the Operations Manager, working with the venue level General Managers and the directors and senior staff of Element Pictures, you are responsible for defining, setting, and implementing the strategy to grow the cinema business in order to achieve agreed KPI’s.

As we prepare to reopen our venues following the Covid-19 lockdown, the directors remain confident about the future prospects for Element Cinema, and we are looking for an exceptional individual to lead the business to meet the opportunities and challenges the post pandemic world presents.

You will be responsible for the planning and execution of all operational aspects and the day-to-day control of the cinema business driving both sales targets and performance standards.

As a senior member of the management team, you will motivate and manage a dedicated existing staff in a challenging and fast paced environment contributing effectively to the strategic development of the cinema businesses within the Element group.

Main Duties will include:

Contributing to annual budgeting processes and driving the direct management of KPIs to maximise revenues, deliver increased attendances and timely reporting of same.

Directly liaise with marketing and programming staff to drive audience development, ensure the effective communication and roll out of advertising and marketing plans and ensure full support from operations at venue level.

Plan, document and execute operational procedures to ensure the smooth and efficient running of the business including operational practices, company policies, hygiene, quality standards and ensure they are adhered to.
Responsible for coordinating and ensuring the effective training and development of all managers and staff including succession planning.

Ensure efficient and effective use of staff to provide excellent customer service while managing staff costs within overall budget guidelines across all areas including retail, ushering, projection and venue management staff.

Develop an overall Communications plan to ensure efficient and effective information flow through a network of well-run meetings and engagements as required.

Continuously review all aspects of the cinema operations to maximize customer satisfaction, operational efficiency and effective implementation of the stated business objectives

Liaise with the appropriate third parties to manage and ensure the smooth technical operation of the business including website performance, ticketing systems and POS are operating at best industry standards
Direct involvement with all new venue facilities and investment projects and ensuring effective, preventive maintenance programmes are carried out for all cinemas with excellent presentation and filming screening standards maintained.

Working closely with the General Managers of each venue to drive all aspects of the Cinema Retail operations including Restaurant, Bar, Box Office, and Concessions with timely reporting in all areas to deliver enhancement of sales, profitability, and best standards.

Working with General Managers and Duty Manager staff to ensure all day to day cash management and financial controls are fully operational at venue level.

As the ideal candidate you must meet the following requirements:

Must have strong experience at senior management level in the cinema or entertainment/hospitality sectors.

A proven track record of attracting and retaining new audiences/customers.

Experience of leading and managing a large team with multiple and varied skill sets.

Experience of strategic planning, annual budgeting and reporting.

Must be flexible and able to work under pressure.

Excellent managerial and organization skills

Positive attitude towards innovation and change.

This is a unique opportunity for the right individual to become a senior member of the Element team and to help develop and grow one of Ireland’s most innovative cinema operations.

The role will have a competitive salary commensurate with experience and the successful candidate will be expected to work across all our venues and from our head office in Dublin and with regular work at evenings and weekends.


Permanent / Full-time

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