Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features.
Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.
Provide massage services to guests using props and/or products.
Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy.
Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service.
Keep up to date with current techniques and modalities related to their field of work.
Escort guests to and from treatment rooms.
Arrange workstation, treatment room, and/or drapes.
Frequently check with guest to promote comfort, safety and security throughout service.
Promote and sell spa/salon services including retail offerings related to the Spa.
Clean, maintain, and sterilize tools.
Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.
Monitor and stick to time schedule throughout the day.
Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager.
Maintain current skills and licensure in service area as per regional requirements.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with others.
Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
Perks you deserve
We’ll support you in and out of the workplace by offering:
Learning and development opportunities
Discounts on hotel rooms, gift shop items, food and beverage
What we’re looking for
A warm, people-oriented demeanor
A team-first attitude
A gift for paying attention to the smallest details
Permanent / Full-time