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Parts & Service Advisor

Location

KilkennyKilkenny

Company

Barlo Motor Group

Date added

22/09/2021

Website

http://barlomotors.ie

Job Description:

Barlo Motor Group are a leading Motor Dealer Group who have 4 dealerships located in the counties of Tipperary and Kilkenny. We operate Main Dealer Franchises for Ford, Hyundai and Nissan.

A role has come available for a Parts & Service Advisor at our Ford Dealership based in Thurles, Co.Tipperary.

If you are an experienced, dynamic and driven Aftersales Advisor or Service Advisor you may be interested in this exciting new opportunity

The ideal candidate would have the following attributes:

Strong technical knowledge

Customer care focus

Team Player but can also work on their own and use initiative

Vision and strategy skills

Full, clean driving licence

3 years of experience in a Dealership Service/Aftersales Advisor role

Enthusiastic about the Ford brand along with the vehicles and services we offer

Job Role Responsibilities:

Meeting customers and developing an understanding of their requirements and preferences

Manage incoming service enquiries, book appointments and schedule the work required

Liaising with customers on an on-going basis

Ensuring all documentation including job sheets and invoicing are correctly processed

Administration, invoice preparation and processing of warranty claims.

Other ad-hoc work that will arise in a busy service department.

Maximising profitability and commercial opportunities

Effectively market Labour Hours, Parts, Accessories, Lubricants and Subcontracted Services

Monitoring and working towards monthly, quarterly and annual targets

Ensure that outstanding payments are collected from the customer
Customer Vehicle handovers

Term

Permanent / Full-time

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