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Office Administrator

Location

South East (New Ross)Wexford

Company

ASSA ABLOY Entrance Systems

Date added

10/11/2021

Website

http://www.assaabloyentrance.ie

Job Description:

Working from our Wexford Office, this role will work closely with the Service and Installation team providing administrative support and being a key point of contact for our customers and engineers.

Key Duties will include:

* Responding to customer callouts - logging emergency calls onto the planning system.

* Managing customers bespoke portal systems - ensuring a smooth flow of information throughout our customer's business, acquiring Purchase Order Numbers.

* Updating Customers with arrival times and confirming completion of the job via phone, email and IT systems where applicable.

* Working alongside the Service Planning Team to ensure efficient and cost effective planning.

* Answering the telephone, dealing with customer queries in a timely and appropriate manner.

* Provide excellent Customer Service at all times

The ideal candidate will have excellent customer service skills and an ability to prioritize and organise their own workload. They should also be familiar with all Microsoft Packages including Outlook, Word and Excel.

Contact

Paula O'Neill

Term

Permanent / Full-time

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