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Workshop Controller

Location

DeansgrangeDublin

Company

Frank Keane Volkswagen

Date added

05/09/2022

Website

http://frankkeanevolkswagen.ie

Job Description:

Reporting to the Service Manager, your key responsibilities will be:
• Providing high level customer service for both internal (sales dept) and external customers
• Generating profit for the service department
• Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met
• Working with colleagues and other departments to ensure efficient processing of Used Car preparation for the sales department
• Scheduling work to achieve workshop targets, giving consideration to the complexity of each job and the availability of parts
• Providing estimates for servicing and repairs and setting timescales for completion
• Accurately recording technician time and writing technical reports and recommendations
• Ordering correct parts for vehicles
• Ensuring warranty standards are adhered to
• Liaising with other departments with regards to parts and any other queries as the workshop representative
• Making sure all servicing work is carried out correctly, competently and on time, with customer satisfaction in mind
• Ensuring that all work complies with health and safety and manufacturer policy, as well as company standards

Key Competencies:
• Previous experience within the automotive industry, particularly workshop control (preferred)
• Needs to be computer literate, ideally have experience using Kerridge/Drive
• Must be able to work on own initiative
• Ability to work under pressure
• Driven and ambitious in meeting targets on a monthly basis
• Strong communication skills – with an ability to lead a team
• Full clean Irish Driver’s license

This is an exciting position in a company that offers great career prospects and an attractive salary commensurate with experience. If you feel you have the skillset and experience for this position please apply now.

Skills:
Vehicle Repair Motor vehicle Workshop Administration Workshop.

Term

Permanent / Full-time

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