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Digital Survey Builder/Digital Data Gathering Officer (0778)


Dubiln 2Dublin



Date added


Job Description:

Salary:€25,758 - €30,304


Based in Country:Ireland

Contract Type:Fixed Term Full Time

Benefits:Flexi Time, Pension

Closing Date:23 July 2019

Job Description


Job Title: Digital Data System Administrator


Reports to: Senior Programme Approaches and Learning Adviser PALU Advisor


Job location: Concern Worldwide’s Dublin Office in Camden Street

(Applicants are advised to consider accommodation issues before applying for this position).

Contract: 12 month Fixed Term contract               

Job Purpose: To work with Concern’s HQ Monitoring and Evaluation (M&E) team to administer Concern’s Digital Data Gathering (DDG) system which uses mobile devices to collect survey data on Concerns overseas programmes and generate reports on this data. 

Key Responsibilities:

Building Digital Data Gathering (DDG) tools

Build digital versions of standard indicators and data collection tools that will be used across all Concern programmes

Provide technical input into design of new tools providing innovative IT solutions to M&E challenges.

Quality control on all digital M&E tools to ensure accuracy, reliability and accessibility

Data Analysis and Data Management

Quality control of outputted data to ensure accuracy, reliability and accessibility

Visualisation of data through the creation of Zoho dashboards


Communicate technological solutions to M&E problems clearly to non-technical people, including Concern’s staff in field location

Communicate with field teams on issues related to survey administration and use of monitoring tools

Liaise with Concern’s HQ’s IT team on M&E related IT issues

Liaise with IForm Builder as appropriate

Update Concern’s Programme Quality (PQ) Guide with all standard indicators, tools and related guidance

Contribute to quarterly updates and induction sessions on issues related to Concern’s DDG system as required

Flexibility is essential in this role to undertake any other tasks as directed by line manager (Senior PALU Advisor)



Skills and Experience Required:


Bachelor’s degree in IT, data analytics, science, geography or development

Experience in data analytics and data analysis software (eg SPSS or R or SAS)

Solution focused, supportive and highly flexible to changing needs and priorities

Thoroughness and attention to detail

Strong team player with a proven ability to work effectively with and contribute to multidisciplinary teams in a flexible and supportive manner

Excellent communication and presentation skills, both written and verbal, including proven ability of communicating technical issues to non-technical people

High level of critical thinking and proven high quality analytical skills and problem solving abilities.

Dynamic, willing to take initiatives and look for external help if necessary to complete assigned task

Empathy with Concern’s Vision, Mission, Goals and Objectives

Strong interest in the application of Information and Communication Technology in emergencies and international development



Experience in JavaScript, or other coding language

Experience with IForm Builder and Zoho Reports

French language skills

Previous experience in M&E of humanitarian and development programmes and strong understanding of M&E principles and processes, including results-based management, quantitative and qualitative tools and methodologies, reporting etc.

Strong understanding of research methodologies and the nature of evidence.

Or any other criteria which we deem to be appropriate for the role.



Candidates must be legally entitled to work in Ireland at the time of application.


Concern is an equal opportunity employer and welcome applications from all section of the community.


Concern has a Programme Participant Protection Policy and an organisational Code of Conduct which have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them.  In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Programme Participant Protection Policy and the Concern Staff Code of Conduct as an appendix to their contract of employment. By signing the Programme Participant Protection Policy and the Concern Code of Conduct, candidates acknowledge that they have understood the contents of both the Concern Code of Conduct and the Programme Participant Protection Policy and agree to conduct themselves in accordance with the provisions of these two documents.


Concern receives a substantial amount of funding from external donors each year.  Increasingly donors are introducing requirements whereby future funding is conditional on Concern ensuring that the names of any new employee or volunteer do not appear on terrorism lists generated by the European Union (List of person, groups and entities to which Regulation (EC No. 2580/2001 applies), the US Government (Office of Foreign Assets Control list of specially designated Nationals and Blocked Persons) and the United Nations (Consolidated List). 

Any offer of employment (either paid or voluntary) with Concern Worldwide will only be made following a successful clearance check being conducted on the applicant.  For additional information please consult our web site or contact the Human Resource Division in our Head Office.


By submitting a formal application for paid or voluntary employment to Concern, you agree to Concern carrying out a clearance check as outlined above and that Concern will not proceed to recruit you should your name appear on any of the aforementioned lists


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