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Night Porter

Location

Dublin 12Dublin

Company

Aspect Hotel

Date added

06/09/2019

Website

http://premgroup.com

Job Description:

Aspect Hotel Park West is looking for a Night Porter to join our wonderful team.

Our Hotel

Aspect Hotel Dublin Park West is situated within the award-winning Park West Business Campus, near the city and all the major road networks. Access to and from the hotel is effortless and well located within just four miles West of Dublin City Centre. Access to the city is made easy by commuter train which takes just 8 minutes and there is also a regular bus service from just outside the hotel. It™s the ideal spot for people travelling for business or leisure, offering 141 guest bedrooms and serviced apartments as well as excellent conference facilities. We offer warm and friendly service to all of our guests and hope that you can become part of that team ethic.

Your New Role

We are looking for someone who is friendly, helpful and empathetic to the core. If this is you, then this position is a perfect match. The Night Porter is a varied role which takes into account all the departments within the hotel and is the main port of call for customers. You will be covering a total number of 141 guest rooms. This includes greetings, sales, switchboard operations, billing and general queries/complaints. This role is crucial for the everyday running of the hotel as it provides the link between all departments. The successful candidate will have at least 1-2 years hotel reception experience and must have excellent communication and presentation skills. Must be a team player with the ability to multi task and have a fine eye for detail. Previous experience with Hotsoft is desirable.

Key Responsibilities

To greet guests in a warm, friendly manner

To check in and out guests efficiently and quickly

Answer switchboard and telephone in a friendly, professional manner and transfer calls

To take reservations correctly, noting any special requests

To promote and sell the Hotel's facilities at all times

To ensure billing is correctly done to the agreed standards

To deal with any guest complaints, queries and suggestions quickly and efficiently

To handle all departmental floats and safe deposits, maintaining high levels of security

To adhere to all Company policies including Customer Care, Health & Safety, Fire Safety, Cash Handling etc

Effective communication with other employees to ensure the day to day business runs smoothly

Why Work With Us?

We are a small team that promote working together as a team. We believe in promoting from within. We encourage learning and development and offer a wide range of courses through our online learning platform Eureka. We are also very flexible if people want further education. We are not a wedding/function hotel so late hours are not the norm. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required and can offer those service as part of PREM Group.

Just Some Of The Benefits Of Working With Us

Excellent working environment

Employee Discount Rates as well as friends and family rates

Breakfast, lunch and dinner options provided

Newly refurbished staff canteen

Annual housekeeping awards including overall employee of the year and quarter year

Summer and Christmas party

Flexible working hours

Excellent Hotel staff rates across Ireland, UK & Continental Europe

Employee Assistance Programme

Free Car Parking

Training & Development opportunities

Career progression opportunities

Term

Permanent / Full-time

Apply for Night Porter

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