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Hospitality Receptionist

Location

DonnybrookDublin

Company

Canbe Ltd

Date added

22/09/2020

Website

http://canbe.ie

Job Description:

We are looking for a Hotel Front Desk Receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Responsibilities:

    Perform all check-in and check-out tasks
    Manage online and phone reservations
    Inform customers about payment methods and verify their credit card data
    Register guests collecting necessary information (like contact details and exact dates of their stay)
    Welcome guests upon their arrival and assign rooms
    Provide information about our hotel, available rooms, rates and amenities
    Respond to clients’ complaints in a timely and professional manner
    Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
    Upsell additional facilities and services, when appropriate
    Maintain updated records of bookings and payments


Requirements:

    Proven work experience as a Receptionist, Front Office Representative or similar role
    Professional attitude and appearance
    Solid written and verbal communication skills
    Ability to be resourceful and proactive when issues arise
    Excellent organizational skills
    Multitasking and time-management skills, with the ability to prioritize tasks
    Customer service attitude


Skills:

Answering Calls, Reception Management, Maintaining Reception Area, Hotel Booking, Making Reservations, Assisting Visitors, Reception desk, Receptionist Duties, Reception, Maintain Reception Area, Booking Management, Reception Administration

Skills:

Reception desk, Receptionist Duties, Office Reception, Maintaining Reception Area, Reception Management, Assist Visitors, Reception Administration, Answering Calls, Answering Phones, Hotel Booking, Making Reservations, Accommodation booking, Booking Management

Term

Permanent / Full-time

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