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Swedish Technical Support Analyst -Level 1




Cpl Resources plc.

Date added


Job Description:

Ideal Profile Fluent Swedish and a good level of English Good Communication Skills and Customer Focus Team Player and Target Driven Pro-active and Motivated Responsibilities Logging, validating and diagnosing customer issues over the phone or email (B2B); Being analytical and troubleshooting any issues to provide solutions by using the relevant tools and systems; Level 1 customer support; Achieve individual and team goals; Ensure quality standards are upheld for cases and calls; Monitor ticket queues and handle tickets appropriately; Protect confidential and sensitive information and materials; Observe strict compliance to licensing, copyright and trademark legislation; Accomplish other duties as required; Benefits Relocation package Permanent Contract Gym and Canteen on-site Free shuttle bus and parking space Pension and health plan Tax saver scheme Rapid career progression Salary: €26,500.00 /year Permanent full-time contract with CPL Integrated Services working onsite for the client in their Swedish IT Helpdesk. (40 hours/week, shifts) If you are interested in taking the leap, please send your CV to This email address is being protected from spambots. You need JavaScript enabled to view it. or call +353 1 614 6170


Permanent / Full-time

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