We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy. Read more

get any Job Done today
Menu

Start your job search now...

35765
dublin.recruitersDDDCCCgmail.com
https://jobsdonedeal.co.uk/index.php?option=com_comprofiler&view=fieldclass&field=cb_cv&function=download&user=3257&reason=profile&Itemid=131

IT Technician

Location

BallymahonLongford

Company

The Data Clinic

Date added

16/03/2020

Website

http://thedataclinic.ie

Job Description:

The Data Clinic requires an IT Technician (Level 1)

 For this position you will be responsible for providing technical assistance for all clients.  

 Duties Include: 

•       Provide premium quality phone, email and remote support for customer servers to diagnose and resolve technical issues     

•       Logging calls (tickets) and keeping records of customer queries  

•       Analysing call logs so you can spot common trends and underlying problems.      

•       Updating help desk documentation so that support information is available and current for each customer.      

•       Testing and fixing faulty equipment      

•       PC builds and installations     

•       Execute any activities assigned      

•       Monitor and control any activities assigned      

•       Communicate activities and updates to the manager and other team members when necessary 

•       Complete time sheets daily      

 Technical Skills:

•       Active Directory, Exchange, Support, Desktop support

•       Desktop Support- supporting, troubleshooting

•       Desktop & Remote Admin- Administering

•       Email Management- Setting up users, distribution lists etc, MS Exchange 2010

•      AD – Windows Server 2008- 2019 Administering, understanding of group policy etc.

•       Anti-Virus- Monitoring, Deploying, Troubleshooting

•       Network Support- Patching, understanding of VLAN

•       Hardware Support- PC & Printing, Hardware Support

Experience

•       1+ years in a desktop support or Help desk role

•       Experience of the above technical skills

Education

•       Third level IT Qualification

•       Certifications Completed:

•       Microsoft Certified Professional Windows 7/10

Term

Permanent / Full-time

Apply for IT Technician

{module applyforjob}