Do you love the challenge of new and interesting problems? Do you have a knack for automating anything you have to do more than once? If you answered yes, then you’ll love working as part of the Remote DBA team at MariaDB.
The Remote DBA team works with customers around the world. Each customer’s deployments and challenges are unique, offering something new day after day. You will help our customers succeed by delivering expert-level Remote DBA services including monitoring their databases, making recommendations to improve performance and durability, fix things when they break, help design new architectures and implement best practices, perform upgrades, configure and monitor backups, assist with recoveries, and other related DBA-level tasks as needed. You will utilize advanced troubleshooting skills and creative problem solving capabilities. You must be self-motivated and capable of working autonomously.
We are a “virtual” team, distributed globally, telecommuting via the Internet. We make heavy use of email, Slack, the web, ssh, and similar “remote” technologies. Prior experience in this form of working environment is ideal.
Because we must provide coverage to our customers 24x7x365, this position does occasionally involve work on nights, weekends, and holidays, however we leverage our global team to minimize the impact as much as possible.
Work location is very flexible. MariaDB does not sponsor relocation or work visas.
Perform DBA activities remotely with customers around the world
Automate various DBA tasks
Set up monitoring and other activities on customer servers
Perform periodic health checks and reports on customer systems
Participate in the community by blogging and other social media
Ability to travel internationally for company-related meetings
Help the MariaDB team build tools and enhancements around MariaDB
Help improve practices and common methodologies for Remote DBA team
Ability to be on-call as needed to guarantee customer SLAs.
Passion for serving customers and solving technical problems
Expert knowledge of MariaDB/MySQL and surrounding tools
Experience in a 24×7 support environment
Strong knowledge of SQL query writing and optimization
Strong knowledge of database design, administration, and architecture
In-depth knowledge of various high availability environments and technologies
Proficient with multiple backup utilities (mydumper, MariaDB Backup, Xtrabackup, mysqldump, etc.)
Very strong troubleshooting and problem solving skills
Comfortable working remotely
Excellent written and spoken English communication skills
Prior MariaDB, Percona, or MySQL Support Engineer experience
Previous experience working remotely
Proficient in one or more scripting language (bash, python, Go, etc)
Sysadmin experience (Linux, Windows, etc)
Working knowledge of other database systems (Oracle, MS SQL Server, Postgres, RDS/Aurora, MongoDB, etc)
Contributions to open source software in the MariaDB/MySQL ecosystem
Experience with other MariaDB products such as MaxScale, ColumnStore, Cluster/Galera, Clustrix, etc
Proficient with virtualization software (Xen, Virtualbox, Vmware, etc.)
Experience with cloud offerings
Experience with automation tool sets
Experience with containers
MariaDB/MySQL monitoring software experience
MariaDB and/or MySQL certifications
Permanent / Full-time