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Online Operations Assistant - Pharmadirect.ie - Online Pharmacy




Sheahans Pharmacy

Date added


Job Description:

Duties are as follows: Working as part of the Pharmadirect.ie Online Team - The main duties of this role will include the following: • Operationally running the Pharmadirect.ie business which involves filling online orders, dealing with customers queries via phone, email & live chat in a professional & timely manner. • This involves using systems such as BigCommerce, LiveChat Inc, iControl, MPS Retail etc • Area temperature monitoring on a daily basis in line with PSI standards. • Liaising with on duty Pharmacist in relation to any OTC order queries. • Any other projects and duties where they arise including purchasing & marketing ideas. The below responsibilities are carried out in conjunction with the Pharmacy Business Manager • Responsibility for ordering stock and maintaining stock levels at an acceptable level • Responsibility for accepting all orders received by the pharmacy and reporting any errors / credits to follow up on with the Business Manager. • Responsibility for reporting orders that cannot be filled & assisting in processing returns. • To ensure that the stockroom meets the required standards. • Pharmacy and/or Online Operational Experience a distinct advantage • Will involve weekend work at busy times 


Permanent / Full-time

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