Hospitality Assistant

Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.  We improve services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all - deliver to the public.  Serco supports governments, agencies and companies who seek a trusted partner with a solid track-record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aerospace, defence, education, health, justice and immigration, local government, science, technology, transport and the commercial sectors. Hospitality Waiter Hours paid: 32.5 Rate: £7.50 per hour Hours will be variable: 8.00am - 3.00pm / 9.00am - 4.00pm Monday – Friday There may occasions overtime will be required dependent on functions and events taking place. Job Summary: Primarily to work within the hospitality department delivering food and serving private dining rooms.  This role will also assist in the Glasshouse Restaurant and the Coffee Shop as and when required. Essential Criteria Previous knowledge of the hospitality industry, excellent customer focus and customer service, a high standard of personal hygiene, and the ability to follow all health and safety practices. You must have an eye for detail and deliver great food in professional manner. You will take pride in your personal appearance and maintain the established uniform. Duties and Responsibilities Liaise closely with customers and your catering colleagues. Work with the Hospitality Supervisor in preparing, serving and clearing of events and functions.   Ensure all hospitality is served in a highly professional manner When required to work with the catering assistants in the main staff restaurant at hot food counters, deli and sandwich bars.  When required to work within our BT2 Coffee Shop and Bakery section. Preparing specialty coffees, teas and serving bakery items. Carry out any reasonable requests made by your line manager Must have: Previous experience within the catering industry Be customer focused at all times Be flexible and willing to work across all catering outlets as required. Basic Food Hygiene level 2 Desirable Experience Working within the hospitality sector Operating coffee equipment with a good knowledge of specialty coffees Cash point – pay stations On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is committed to equal opportunities and requests any potential applicant to contact the Serco Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward.