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Service Manager

Location

KiltimaghMayo

Company

Cleary Nissan

Date added

09/07/2019

Website

http://clearys-kiltimagh.ie

Job Description:

Cleary Nissan are the Nissan Main Dealers for Co. Mayo, holding this franchise for the past 36 years. We are hiring a Service Manager to add to our team here in Kiltimagh, Co.Mayo.

Service Managers Responsibilities:

Implement and monitor workshop loading system

Implement and monitor job card system

Implement and monitor service reception to maximise booking efficiency

Regularly monitor workshop productivity, profitability and financial performance and take corrective actions if necessary

Assign work to relevant employees

Advise on diagnostic problems

Develop and maintain relationships with distributors, suppliers and other relevant contacts

Monitor equipment use and maintenance

Maintain and manage warranty debtors account and all warranty related paperwork and procedures in accordance with company and/or distributors policy

Implement and monitor estimating system

Insure accurate and up to date invoicing and payment

Monitor profitability of retail charge rate and parts margins

Develop and implement a marketing plan to maximise business for the workshop

Promote associated products and services

Manage workshop Health and Safety

Implement and monitor quality customer service programme and improve overall customer service levels within the Service Department

Requirements:

The ideal candidate will have a minimum of 2 year’s experience as a service manager in a franchised operation. Will have good business acumen and will understand the KPI's of the Service Department and how they align with business goals. Customer focused and with a natural desire to succeed in a fast paced environment, paying attention to all detail.

If you feel you meet the above criteria we would love to hear from you today. Please apply including full Cover Letter and CV attached and we will be in touch!

Term

Permanent / Full-time

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