We are looking for a Cafe / Takeaway Manager to organize daily operations as we are a new busy opening up.
Responsibilities include scheduling shifts for staff, monitoring daily expenses and ordering supplies like coffee, milk and snacks, as needed.
To be successful in this role you should have work experience with various roles in coffee shop / Takeway service. Also, you should be available to work during opening hours, including weekends and holidays.
Manage day-to-day operations of the cafe/takeaway.
Hire and onboard new staff.
Train employees on drinks preparation and proper use of coffee equipment
Coordinate with vendors and order supplies, as needed.
Maintain updated records of daily, weekly and monthly revenues and expenses
Add new menu items based on seasonality and customers’ preferences.
Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
Ensure all cafe areas are clean and tidy.
Nurture friendly relationships with customers to increase loyalty and boost our reputation
Work experience as a Cafe Manager / takeaway background.
Hands-on experience with professional coffee machines
Good math skills
Availability to work within opening hours (including weekends and holidays)
Excellent communication skills with the ability to manage and motivate a team
Customer service abilities
Additional certification (e.g. in Business Administration or Hospitality) is a plus
Permanent / Full-time