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MDE Installations

Date added




Job Description:

WE ARE HIRING Electrician: Approved Installer: Louth Locations: Louth The Role Our team of Electricians is responsible for the installations and completion of required remedial works identified on-site. Upload all job details onto a handheld mobile field technology device on completion. As an Approved Installer, you will be required to maintain first-class customer service and provide advice to the customer on the installed equipment. The Installer shall adhere to and maintain compliance with all MDE Installations Health and Safety procedures. Job Responsibilities and Duties: • Health & Safety is our No1 KPI and installers shall adhere to all MDE Installations business and industry health and safety procedures. • Installations into domestic and commercial properties in line with industry/company rules and regulations. • Installers shall ensure that all interactions with customers, MDE Contact Centre Staff, the client and internal stakeholders are managed within agreed time scales and in an appropriate manner. • Installers will be the face of MDE Installations and shall provide a quality service. • The Installer shall have ownership for effectively solving customer issues, complaints and enquiries on site while keeping customer satisfaction at the core of every decision and behaviour. • Ensure all equipment meets industry standards by completing testing once installs are completed. • Make sure customers’ supply is in safe working order upon completion of installations. • Reporting to the Technical Manager / Supervisor, the role requires ongoing excellent customer service, while completing a quality job in a safe manner. • Identify and escalate issues to your Line Manager / Supervisors. • Build excellent working relationships with our Contact Centre Agents and Health & Safety Officers. • Meet personal/team qualitative and quantitative targets • Maintain the integrity of the client’s customer data. • Other duties as assigned. • Working flexibly when scope or prioritisation changes are made or required. • Adapt to the job role and responsibility changes as determined by business needs. Essential Criteria • Level 6 NFQ Electrical Cert • Clean Driving Licence (minimum 3 years)? • Electrical Experience Benefits • Competitive Base Salary • Bonus • Company Van • All Tools provided • Fuel Card • PPE • Mobile phone • Uniform


Permanent / Full-time

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