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Operations / Customer Service / Secretary

Location

DublinDublin

Company

Modern Mobility Ltd

Date added

20/11/2020

Website

http://modernmobility.ie

Job Description:

Note: This role will be remotely (working from home) for the first 3-4 months of employment. After this, it is required that the ideal candidate can work from our Dublin office.

Modern Mobility Ltd is a small, fast growing company that install and repair stairlifts for the elderly. Alongside installing stairlifts, we also repair a wide range of mobility equipment including Mobility Scooters, Wheelchairs and other medical devices.

If you're looking for a job that gives a great sense of accomplishment every day, then this might be for you. There's no better feeling than genuinely helping people out and getting paid for it too!

Role:

Providing excellent customer service by phone and email
Contacting new inquiries that come in via email
Making orders from suppliers and providing general admin activities
Planning schedules between customers and engineers for call outs and ad-hoc support requests.
Assisting the managing director with general tasks like invoicing, data entry, research
Generating customer invoices on the fly as well as taking card payments over the phone

 

The Ideal Candidate:

2-3 years minimum office environment experience
Ability to work on ad-hoc projects with tight deadlines when needed
Great experience on a computer including Word, Excel etc.
Excellent English writing and speaking skills
High degree of accuracy and attention to detail
Strong teamwork and customer service skills
Excellent organisational skills
Full clean driving licence for when travelling may be required
Willing to work overtime now and again

 

Advantages:

Experience with accounts software
Business social media experience
Previous experience working with companies involved in stairlifts or mobility equipment
Some management and sales experience

 

What You Get From Us:

Starting salary of €26k gross yearly, paid monthly
Yearly salary reviews and performance bonuses
Full training provided on our products directly by the owner
Laptop and mobile phone provided for remote work
Genuine opportunity for an increased salary as your experience and our company grows.
Scripts to allow you to provide prices and answers to customers when starting out.
Working hours of 9am to 5pm including paid breaks

 

Applications

Interviews will be held by Skype video call or WhatsApp in the coming weeks.

Skills:

Customer Service, Secretary, Secretarial, Telephone Skills, Excel, Word, Computer Skills, ECDL, Data Entry, time keeping, Organized, Organised, Customer Care

Benefits:

Laptop, Mobile Phone, Performance Bonus

Term

Permanent / Full-time

Apply for Operations / Customer Service / Secretary

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