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Junior Service Advisor

Location

CarrickmacrossMonaghan

Company

Doran Motors Ltd.

Date added

10/03/2021

Website

http://doranmotors.ie

Job Description:

Doran Motors Ltd., Main Skoda, Mazda & Hyundai dealerships, require a full time Junior Service Advisor for our busy Aftersales Department.

The successful candidate will be the main contact for our Aftersales customers who wish to service or repair their vehicle, and will also be responsible for communicating with management and the workshop to ensure a steady flow of work is always maintained.

We are looking for a hardworking, efficient, punctual person with exceptional communication skills to join our team.

The ideal candidate must be able to work on their own initiative, be highly motivated and customer friendly, display good organisational and computer skills (incl. Excel & Word).

Responsibilities will include:

Managing Phone Calls, Emails and walk in customers to our dealership, and dealing with any requests or queries they may have with care and attention.
Explaining the repair process and services offered.
Maintaining the diary and arranging with our customers for a suitable date and time for the service or repair to be carried out.
Ensure parts, labour and other charges relating to work carried out are charged to relevant vehicle.
Maintain close control on Sales ledger & workshop related accounts.
Prepare bank lodgements and reconcile credit card payments.
To compile all necessary reports and invoices that are required for both the customer and the Aftersales Department.

Term

Permanent / Full-time

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