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Telesales Agents (Outbound)




Capita Customer Solutions

Date added




Job Description:

If you love selling then Capita Customer Solutions is the place for you!

Excellent Basic salary plus uncapped commission

*Sales Competitions & Incentives*

*Excellent Commission Structure*

*Bonus Schemes*

*Excellent reward structure*

*Employee Recognition Programme*

*First class training and ongoing support for all employees* 

*Excellent career progression opportunities* 

*Free Parking* 

*Fun & Flexible place to work*

*Social Club & Wellbeing Group*

*Maternity & Paternity*

We have a strong commitment to our staff in providing a positive working environment and supporting them in furthering their career. 

We promote a culture of flexibility and fun in a genuinely great place to work. Our innovative culture means everyone, at every level, in every team, is encouraged to have creative ideas; to express them and to share them. Our teams pull together and demonstrate great flexibility with everyone having clear objectives and goals.

We are currently recruiting for Telesales Agents Outbound for our friendly and supportive sales teams. 

Telesales Agents Job Purpose: 

The Telesales Agent will be responsible for developing sales and achieving monthly targets by analysing the needs and meeting the requirements of new and existing customers.

Main Areas of Responsibility:

•Achieve sales targets on a monthly basis.

•Project a professional and customer focused impression of company.

•Identify and maximise on opportunities to cross sell additional products and services to existing customers. 

•Handle objections effectively and professionally. 

•Become empowered to make decisions and improve standards. 

•Ensure that feedback is relayed to Supervisor should any of the standards or procedures require change due to system or business requirements 

•Ability to develop opportunities and move them to a successful closed sales opportunity .

•Pipeline development and active management of prospects. 

•Daily activity success against company key performance indicators.

•Meet the agreed standard levels of quality.

Experience and attributes required:

•A passion for sales and a positive, driven attitude

•Fluency in English.

•Ideally a minimum of 1 year sales (preferably telesales experience in a call centre environment).

•Excellent work ethic and confident phone manner essential.

•Strong PC skills – MS office. 

Full Training Provided


Permanent / Full-time

Apply for Telesales Agents (Outbound)

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