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Customer Service Administrator

Location

5 Danville Business ParkKilkenny

Company

INNOVU Insurance Limited

Date added

25/03/2021

Website

http://innovu.ie

Job Description:

Build your skillset in our Customer Service Team

Would you like to work for one of the largest and most progressive insurance brokers in Ireland? Would you like an opportunity to build your skillset and gain professional experience in a large, fast paced, office environment? If so, INNOVU Insurance is recruiting for a full-time Customer Service Administrator on a 12 month, specified purpose basis – Maternity Cover.

The ideal candidate:

Excellent communication and organisation skills with a proven track record in a busy customer service/reception/office administration role.
Experience using Microsoft Office is essential. Experience using Relay and Mitel phone systems a distinct advantage.
Excellent time management and the ability to multi-task in a fast-paced, customer focused environment.
Self-motivated, enthusiastic, and team focused with strong attention to detail and a professional, can do attitude.
Key Responsibilities:

Manage a busy telephone system providing excellent customer service, always ensuring customer satisfaction; Inclusive of inbound, transfer, and call back management for all calls.
Support the team with customer service queries to enhance sales opportunities and perform general office administration.
Handling and processing of cash, card, and cheque payments.
Co-ordination of all inbound and outbound post, including collection, preparation, and delivery to depot.
Petty cash management and office supplies ordering as required.

Term

Permanent / Full-time

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