Dublin 12, Dublin
Fort Motors Ltd
Fort Motors seek new Service Advisors
Established in 1959, Fort Motors Limited have been proudly servicing and repairing Ford Vehicles since 1987. Due to increased business levels, we are delighted to be in the position of recruiting positive and motivated individuals to join our team of talented Service Advisors. Our Service Advisors play a key role within our Aftersales function ensuring customer satisfaction in the service and repair of Ford vehicles.
Key Tasks and Responsibilities: '
To be the focal point of contact for Ford customers requiring servicing or repair to their vehicles '
Qualify service needs and diagnose vehicle problems where appropriate '
Establish agreements with customer on all work to be carried out '
Ensure all vehicle details are entered into workshop loading system accurately and efficiently
Understand and adhere to Ford Service brand and all system requirements
Manage handover and administration of all customer service vehicles ensuring full satisfaction
What we offer: '
Performance-based pay '
Personal and professional training opportunities '
A secure job in a dynamic team
Customer focused with good communication skills, in both oral and written form '
Ability to influence others by negotiating fairly and effectively
Ability to develop effective relationships with all stakeholders
Permanent / Full-time