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Service Advisors

Location

Dublin 12Dublin

Company

Fort Motors Ltd

Date added

16/01/2020

Website

http://fortmotors.ie

Job Description:

Fort Motors seek new Service Advisors 

Established in 1959, Fort Motors Limited have been proudly servicing and repairing Ford Vehicles since 1987. Due to increased business levels, we are delighted to be in the position of recruiting positive and motivated individuals to join our team of talented Service Advisors. Our Service Advisors play a key role within our Aftersales function ensuring customer satisfaction in the service and repair of Ford vehicles. 

Key Tasks and Responsibilities: '

To be the focal point of contact for Ford customers requiring servicing or repair to their vehicles '

Qualify service needs and diagnose vehicle problems where appropriate '

Establish agreements with customer on all work to be carried out '

Ensure all vehicle details are entered into workshop loading system accurately and efficiently 

Understand and adhere to Ford Service brand and all system requirements 

Manage handover and administration of all customer service vehicles ensuring full satisfaction 

 

What we offer: '

Performance-based pay '

Personal and professional training opportunities '

A secure job in a dynamic team

 

Requirements:

Customer focused with good communication skills, in both oral and written form '

Ability to influence others by negotiating fairly and effectively

Ability to develop effective relationships with all stakeholders 

Term

Permanent / Full-time

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