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Warehouse Team Leader


Dublin 24Dublin


Folens Publishers

Date added




Job Description:


Our mission is to provide quality educational solutions, which have a positive impact on teaching effectiveness and student learning.


The main purpose of this role is to ensure that warehouse operatives carry out their duties as outlined to them and to ensure Folens customers’ orders are despatched accurately and on time.

Reports to: Warehouse & Distribution Manager

Essential Duties & Responsibilities:



To support the Warehouse team to deliver the best service for our customers


Lead Pick, Pack & Ship operations

Supervise warehouse operatives including seasonal operatives

Stand in for Warehouse & Distribution Manager and existing Team Leader as required

Assist in day to day running of the warehouse

Carry out inventory checks

Quality checking as required and implementation of corrective action

Replenishment of picking bins

Flexible working hours 

Order picking as required

Preparation of equipment, stock and publicity materials for roadshows and other events

Quality and quantity checking of picks

Assist with annual returns process


Accountability in Leadership and Teamwork:

Use good judgement to make decisions within areas of responsibility and take ownership of them.

Contribute actively to teamwork, both within the warehouse and with other departments

Engage in and encourage two-way communication


Key Relationships:

CS Team Leader

CS team

Field Sales Team

Literacy Sales Team



Success Factors:

Number of orders/lines/items picked per day.

Pick accuracy

Despatch order accuracy 

Number of quality defects reported

Number of returns orders/lines/items processed per day

No zero picks

No overweight boxes

Timekeeping & attendance

Flexible working hours



Attention to detail

Business acumen, strategy


Interpersonal – building relationships

Ability to supervise others during busy periods



Proficiency with warehouse technology

Ability to operate Nav warehouse and inventory functions

Quality awareness

Good manual handling practice

Health and safety awareness



Previous team lead experience in a busy modern warehouse

Order picking

Nav warehouse and inventory function experience

Quality checking experience

Inventory counting experience

Experienced & qualified forklift and turret truck driver

Experience of flexible working hours


You will need to be able to demonstrate:

Good time management and organisational skills to manage your workload

Be able to work to deadlines

Multi-task and work on multiple tasks, systems

Adapt, work flexibly and manage own workload through to completion

Handle complaints promptly and remain professional


Desirable as a bonus:

MS Dynamics Nav including scanner guns

Experience in warehousing environment

Experience in working within a team


Key information:

Role is 9-5pm daily and is a 37.5-hour week.

Immediate start and a full-time position

Full paid training is provided as part of the role

This role is based at Folens HQ in Tallaght


Permanent / Full-time

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