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Customer Service / Administration

Location

Wexford TownWexford

Company

Energlaze Home Energy Upgrades

Date added

18/09/2020

Website

http://energlaze.ie

Job Description:

Due to continued expansion Energlaze Home Energy Upgrades is currently seeking experienced office personnel to join its existing team. Position is Wexford Town based and ideal candidate will have experience in the following areas:

- Liaising with sales team and customers

- Liaising and scheduling of company fitting crews

- Dealing with customer issues arising or engaging manager if you are unable to solve a problem.

- Speaking with customers via email, live chat, on the phone.

- Keeping detailed records of customer interactions and being in charge of customer account details.

- Following your company’s communication procedures and policies.

- Utilising technology to handle a high volume of calls.

- Working as part of a team in the area of procurement and customer service

- Experience of working with a CRM system. 

Term

Permanent / Full-time

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