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Receptionist

Location

SantryDublin

Company

Metro Hotel Dublin Airport

Date added

22/12/2021

Website

https://www.metrohoteldublinairport.com

Job Description:

We are currently recruiting for the position of a Receptionist to join our Front Desk team at the 4* Metro Hotel & Apartments Dublin Airport. The ideal candidate will:

Have previous experience as a receptionist, preferably in hotel environment
Flexibility to work mornings, evenings and weekends as required
Ability to work equally well in a team environment and on their own initiative
Knowledge of Microsoft word, outlook & excel and experience with an office management system is an asset

Duties to Include:

Dealing with any guest enquiries and suggestions satisfactorily and efficiently
Maintain a thorough understanding of hotel facilities and procedures, and contribute to a culture of high-quality standards for customer service
To provide friendly and efficient service and be available at all times to assist with any queries
Maintain effective processes while on duty, such as guest billing and updating guest profiles
To carry out receptionist & reservation cover - welcoming guests to the property, providing effective check-in and check-out, and manning the hotel telephones
Flexibility to cover a variety of shifts including early mornings and late evenings

Skills:
Receptionist Duties Reception Administration Answering Calls Answering Phones Hotel Booking Making Reservations

Term

Permanent / Full-time

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