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Automotive Service Advisor

Location

BallisodareSligo

Company

Colm Burns Commercial Ltd

Date added

16/09/2020

Website

http://cbc.ie

Job Description:

Colm Burns Commercials are a multi franchise commercial vehicle dealership specialising in Mercedes-Benz, DAF, Iveco and Isuzu. We are currently recruiting for the position of Automotive Service Advisor at our premises on the Dublin Road in Ballisodare, Sligo.

Role Purpose

Candidates must be able to demonstrate an ability to work on their own initiative in the management and control of a modern Service Department, particularly in relation to meeting monthly targets and satisfying customer needs. Applicants with previous experience in the motor industry would be ideal.

Main Duties

    Managing Main Dealer Service department to industry best standards
    Managing workflow, ensuring that operational & growth targets are achieved
    Ensure all work is invoiced and warranty claims are processed in a timely manner
    Effective loading of the workshop to ensure maximum efficiency and productivity
    Handling and accurate scheduling of appointments according to customers’ needs
    Understanding and implementation of manufacturer’s warranty policies & procedures
    Management of Electronic Vehicle Health Check process
    Maintain a safe and healthy working environment; ensuring staff comply with Health and Safety requirements

Candidate Requirements

    Deliver excellent customer service, excellent communication, and organization skills
    Have good management, leadership and communication skills
    Motor industry experience in a similar role is desirable / knowledge of Dealer Management Systems / Autoview is an advantage
    Computer literate / Proficient in IT

Term

Permanent / Full-time

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