Duties

You will be working as part of the team to process sales orders onto the in-house system

Dealing with any queries and providing quotes to new and existing client base

Promoting services and products by making pro-active sales calls

Process orders form start to finish – dealing with suppliers and organising delivery

Usage of CRM system to log all client and supplier information

Answering telephone calls and handling email queries in a timely and effective manner

Working as part of a small team, you will be responsible for ensuring excellent Customer service is offered whilst being aware of up-selling products and encouraging repeat business.

Generating consignment labels on the carriers IT system for despatch

Helping the sales team with account queries and pricing information.

Sending out samples via post to customers.

Calling particular accounts and informing them that orders should be placed for particular lorry runs.

What they are looking for:

Methodical approach to busy workload and day plan

Articulate, confident and very calm in time pressured situations

Experienced providing quotes and dealing with customer orders

Exceptional attention to detail and confidence logging all information on the system

Ownership for your own workload and ensuring orders are followed through to completion

Confident computer skills including Excel

Willing to work in a team and help out in different areas.

Skills:

Sales Order Administration, Processing Of Orders, Internal Sales Support, Managing orders, Telephone Skills, Phone Manner, Communicating with Customers

Benefits:

Performance Bonus