Busy Kitchen manufacturing company require an Office Administrator with knowledge of Showroom sales. The position incorporates a varied role. The successful candidate must be proficient in general office duties, be fluent English speaking with a high level of written English. Be self-motivated, efficient, punctual and enjoy being part of a team in a busy office. An excellent telephone manner, customer focused attitude with good interpersonal skills, providing administration, marketing and organisational support.
Responsibilities include but are not limited to:
Being first point of contact for customers and other visitors.
Meet and Greet customers, appointments and walk-ins.
Answer telephone in a professional and friendly manner.
Respond to emails promptly and efficiently.
Deal with customers in kitchen/wardrobe showroom when necessary.
Liaise with customers on their design layouts, making changes, pricing and preparing proposals of suitable products when required.
Record, deal, maintain and follow-up where necessary on customer and supplier queries.
Ability to problem solve customer and supplier queries.
Source information for customers.
Follow up on quotations.
Developing and implementing new administrative systems.
Database administration using Excel.
Creation of spreadsheets, maintenance of records.
Run pipeline report for monthly analysis.
Arrange and co-ordinate fitting schedules.
Liaise between sales team.
Photocopying / Filing.
Strong MS Office Skills /
Strong database admin qualities.
Experience using Microsoft Excel, Word and PowerPoint is essential.
Experience in similar role would be an advantage.
Permanent / Full-time