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Service Advisor

Location

CurraghfarmKildare

Company

Fitzpatricks Garage Group

Date added

11/12/2020

Website

http://fitzpatricksgarages.ie

Job Description:

Service Advisors - Fitzpatricks Garage Group - Naas & Kildare

Fitzpatricks Garage Group is expanding and seeking to recruit customer focused professionals to join their After sales teams in Kildare Town & Naas as Service Advisors. Established in 1951, Fitzpatricks operate a number of successful dealerships covering Counties Kildare, Laois, Carlow and Offaly and holding franchises for Hyundai, Opel, Honda and Mercedes Benz and are authorised repairers for Toyota and Lexus.

Responsibilities will include;

Assist in the day to day administration and management of our busy Service Departments
Dealing with customers in a courteous and professional manner
Appointment bookings, Job scheduling and liaising with our customers and internal departments
Preparation of Repair Estimates, final invoicing and processing and settlement of warranty claims
Maintain product and technical knowledge across our full range of franchises
Job status monitoring and customer communication
Work with our After-sales teams to ensure agreed targets and deadlines are met

The successful candidates will have;

Be highly motivated and able to work on their own initiative
Previous experience in the motor industry is desirable
Excellent interpersonal and organizational skills
Strong Computer Skills including MS Office and CDK/Kerridge
Demonstrate a strong interest and knowledge of the motor industry
Full, clean driving license

Attractive terms including bonus incentive scheme will be offered to the successful candidates. For the successful applicants, we are offering, secure, permanent positions in a company, committed to growth and continuous development and training.

Skills:

Customer Service, Experienced, MS Office, Drivers Licence, CDK, Kerridge, Motors, Estimates

Term

Permanent / Full-time

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